E2bet bd's Privacy Policy — Your Data, Our Responsibility

When you create an account and use services on e2bet bd, we collect certain necessary information. This data falls into two main categories — information you provide directly, and technical information collected automatically.

Directly Provided Information:

• Full name and date of birth (for age verification).
• Mobile number (linked to bKash/Nagad/Rocket).
• Email address.
• National ID or passport number (for KYC verification).
• Payment method details (transaction ID and mobile banking number).
• Information provided when contacting the support team.

Automatically Collected Information:

• Device type, operating system, and browser information.
• IP address and approximate location.
• Time spent on the site and a list of pages visited.
• Gaming history and betting activity logs.
• Cookies and session data.

E2bet bd never uses your information without a clear reason. Every piece of data we collect has a specific, legitimate purpose. In line with our privacy policy, we use your information only for the following purposes:

• Account Management: To handle registration, login, and account security.
• Payment Processing: To process deposits and withdrawals successfully.
• KYC & Legal Compliance: To comply with national and international AML laws.
• Customer Support: To resolve your complaints and queries promptly.
• Security Monitoring: To detect fraud, hacking, or multiple accounts.
• Service Improvement: For analytics to improve the user experience.
• Promotional Communications: To keep you informed about bonuses and offers, with your consent.

E2bet bd uses industry-leading technology to keep your personal information safe. Our servers and databases are protected by multiple layers of security to prevent any unauthorized access to your data.

• All Data Transfers TLS 1.3 / 256-bit SSL encryption secured by.
• Data Stored on Servers AES-256 encryption Remains locked.
• Payment card or mobile banking PINs are never stored on our servers.
• Regular third-party security audits are conducted.
• A system is active to automatically detect suspicious logins and activities.
• Even after an account is closed, data may be retained for up to 5 years as required by law.

E2bet bd shares limited data with trusted third parties only under strictly controlled conditions and solely to deliver the services you need. We never sell your information.

Parties with whom limited data may be shared:

• Payment Processor: bKash, Nagad, Rocket — information required to confirm transactions.
• KYC Verification Provider: Regulatory-approved body for identity verification.
• Gaming Software Provider: Minimum data necessary for game operation.
• Law Enforcement: By court order or legal obligation.
• Security Auditor: For reviewing platform security.

Every third party operates under our data protection agreement and may not use your information for any other purpose.

E2bet bd uses cookies and similar technologies to enhance user experience and maintain platform security. Cookies are small text files stored on your device.

You can disable cookies in your browser settings, though doing so may affect the functionality of some features on the site.

As an e2bet bd user, you have several important rights over your personal data. We respect these rights and aim to fulfill any request within 30 days.

To exercise any of these rights, please contact our support team. In cases where legal obligations apply, full deletion may not be possible — we will explain the reasons if that is the case.

E2bet bd is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. If we discover that an underage individual has registered on our platform:

• That account will be immediately suspended.
• All collected data will be permanently deleted.
• Any transactions made will be reviewed.

If a parent or guardian believes their child's information is held by us, please contact our support team immediately. For more details, Responsible Gaming View the page.

E2bet bd reserves the right to update this privacy policy as needed. For any significant changes, we will notify you in advance via your registered email and through a notification on the platform.

• The "Last Updated" date at the top of the page always reflects the most recent change.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• For major changes, we will notify you at least 7 days in advance.

For any questions, concerns, or requests to exercise your rights under this privacy policy, please reach out to our dedicated privacy team:

• Email: [email protected]
• Support: Available 24/7 via the platform's live chat.

We take every request seriously and aim to respond within 30 days. If a request is complex and requires more time, we will let you know in advance.